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Visits: 415
Shoppers
online:
28
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We will be adding these as we get them please check back often or if you have one you would like to ask please use our contact us page and we will be happy to answer. Thank you and please come back soon!
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If I don't see what I need on your site can I contact you about it?
Do you have Consultant Stores?
Do you do custom designs?
Do you have a newsletter?
Do you have an affiliate program?
Do you Guarantee your work?
Can I cancel an order?
What methods of payments do you take?
What methods do you use to ship?
When I place an order, how long does it take to process?
Q: If I don't see what I need on your site can I contact you about it?
IF I don't see what I need on your site can I contact you about it?
A:
YES, you can! We always say just because it isn't on our site doesn't mean we can't or don't do it! We are always coming up with new things to add to the site and are always up for new ideas from our customers. Use our contact us page and we would love to hear from you!
Q: Do you have Consultant Stores?
Do you have consultant stores?
A:
YES, we do! If you have a company that has affiliates and are in desperate need for Business Materials or NEW and FRESH Business Materials then you have come to the right spot. You can find all the Consultant Stores we currently do business materials for under the heading products and then click on Consultant Stores.
Q: Do you do custom designs?
Do you do custom designs?
A:
YES, we do! You can find all our custom work under the product heading under either Custom Business Materials or Custom Fillers.
Feel free to use our contact us page to ask any questions.
Q: Do you have a newsletter?
Do you have a newsletter?
A:
YES, we do! We invite you to join our newsletter to keep up with all the "Divine News". You can find the sign up box on our homepage.
Q: Do you have an affiliate program?
Do you have an affiliate program?
A:
YES we do and we invite you to join us! You can find more information on this under our information heading under "Our Opportunity".
Q: Do you Guarantee your work?
Do you Guarantee Your work?
A:
Yes, we guaratee your satisfaction. IF our customer not satisfied we will work with them until they are satisfied. If we have made a mistake, we will do everything we can to make it right so that our customer is happy.
Note: if there is a mistake made that is the fault of the customer, we will not be liable.
Q: Can I cancel an order?
Can I cancel an order?
A:
If for some reason an order that is placed with Divine Designs By Leslie is canceled after proofs have been designed and/or printed already, orders can be canceled and refunded, but minus a 15% cancellation fee. This is to insure that I have at least a small payment for my time in working on your proofs.
Q: What methods of payments do you take?
What methods of payments do you take?
A:
We take paypal, most major credit cards such as Visa, Mastercard, and Discover, Checks (there will be a 7 day hold on checks), and Money Orders.
All dishonored checks members will be charged a $28 check charge as this is what our bank charges us.
Q: What methods do you use to ship?
What methods do you use to ship?
A:
We only use U.S.P.S and can only ship Monday through Friday as our post office is not open on Saturdays.
Q: When I place an order, how long does it take to process?
When I place an order, how long does it take to process?
A:
All orders are treated equally in the order they are received. Once an order is received they will be processed by first working up proofs, unless they are a reorder, then we will send you the proofs. Once we receive an approval on the proof we will then put your order in our print basket to be printed in the order it was received. We WILL NOT print an order unless it is approved first. So if you take a week to approve your proof then this sets your order back a week. Then once we get to your order in our print basket it will then be printed. Once printed your order will be processed as far as cutting, folding, stapling, binding, padding, etc. in the order it was received. Then once this is done your order will be prepared for shipping and shipped. You will then get a courtesy email from us letting you know your order was shipped and the date. You now can track your orders by using our new track your order feature. This will let you know the date, how it was shipped (all our orders ship U.S.P.S.) and a tracking number if there is one. If not, then your order was shipped regular first class mail and it will say so.
Please let us know if you have any other questions in regard to this one and we will add to this answer accordingly or propose another question in our FAQ section.
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Click here and Email us your suggestion, comment or idea
about our site or use our contact us page
we would love to hear from you!
We accept Paypal, most major credit cards, checks, and Money orders.
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